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McDonald’s Customer Satisfaction Survey 2021 at

Well then, your search comes to an end. You’ve found help. In this article, we will let you know how to participate in the McDonalds customer satisfaction survey. This article is dedicated to those who find it difficult to take part in the survey, especially for the first time. Usually, all it takes is one-time guidance to get used to it.

Let us talk about these customer satisfaction surveys first. Why are they conducted? What are the advantages of this survey? What does the company get? And what you get for taking part in the survey? Well here is the deal, the feedback you leave in the survey will help the company to improve its services. And in return, they hand out coupons, gift card and other rewards as a form of gratitude.

How To Access The McDonald’s Survey?

First things first, to participate in the survey you will need a few things and details. Then you will have to follow our instructions to access the survey and take part in it. We will let you know how you can receive your reward once the survey is done. Let’s start with the things and details required first.

Things And Details Required

Below is a list of things and details that you will need during the process of accessing the survey.

  • A smartphone, laptop, tablet, PC or any device through which you can access a browser.
  • And to access a browser, you will need an internet connection.
  • Finally, McDonald’s bill receipt. You will need the details on the receipt to access the survey.


So the process to participate in the survey is very simple. If you are used to a smartphone or laptop, then this will be a piece of cake to you. Even if you are not used to these gadgets, don’t worry. We will walk you through the survey. Just follow the below instructions one by one.

  • First, you have to connect your device to an internet connection.
  • Then you have to visit the official survey site of McDonald’s. The web address for which is
  • After visiting the survey site, your screen will look like the image below.

  • To start with, first, you have to enter the 26 digits McD Survey Code in the boxes allocated for it.
  • After entering the survey code, click on start to begin the Mcdvoice survey.
  • In the customer satisfaction survey, you will be asked questions regarding your experience in the McDonalds restaurant.
  • The questions will be related to the restaurant’s food, drinks, service, cleanliness etc.
  • So you have to remember your experience and answer the questions genuinely.
  • Once you answer enough questions, your survey is done and you will receive a validation code that you can use to win $25 coupon or any other discount offers or gift cards.

Ok, now that we know how to participate in the survey. Let us know, why the survey is conducted? what are the objectives behind this? What the company gains from this survey? Well, we are here to clarify your doubts. Below are a few points that will let you the objectives of this survey.

  • The first and most obvious objective is to know what the customers are loving the most and what they are hating repeatedly. This will help the company in knowing what to improve and what to keep doing.
  • On the other hand, This customer satisfaction survey will also help the company in knowing how their branches are performing. Customers are the inspection officers in this case. And the best part is they don’t have to disguise themselves.
  • However, The main objective of the survey is to know the customer’s pulse. It is very important to latch on to the pulse of the customers. You never know what they are going to like the next time around.
  • So there are many benefits to the company through this. And to make customers participate in it. The company hands out rewards for participating in the survey.
  • Most importantly, Handing out rewards is not the only way to draw more customers to participate in the survey, it is also a way of showing gratitude for participation.

These are the objectives that we found out in our research. If there are any more objectives that you know, please let us know by writing in the comments section below.

About McDonald’s


With a hope that you might find this useful. Here’s a few information about McDonald’s. McDonald’s is founded in 1940. McDonald’s is an American fast food company, it is operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They started their business as a hamburger stand. The first time a McDonald’s franchise used the Golden Arches logo was in 1953 at a location in Phoenix, Arizona. The company is now headquartered at Chicago, Illinois, United States.

McDonald’s is the world’s largest restaurant chain in terms of revenue, serving over 69 million customers daily in over 100  countries across approximately 36,900 outlets. As of 2017, the company is said to have over 235,000 employees and associates that help them serve delicious food. Although McDonald’s is known for its hamburgers, they also sell cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes, wraps, and desserts.

McDonald’s Working Hours

So here are the opening and closing times of McDonald’s restaurants.

  • Hours  (Opening & Closing Times) :
    Monday to Sunday 06:00 AM – 11:00 PM (Everyday)
    Therefore, most of the branches remain open for 17 hours a day.

McDonalds Customer Care

And before we leave you, we wanna provide you with the contact details of McDonald’s customer care team. If you have any doubt and queries or if you want help participating in the survey, you can call them out on the below number and get help.

  • McDonald’s Customer Service Number: 1800-244-6227

Well then, our article also comes to an end. To sum up, we leave you with the hope that our article helped you participate in the survey. Do let us know your view about our article by writing in the comments section below. We look forward to the next time to help you out. Thank you for your time. Peace.

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